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Residential and Commercial Heating and Cooling in Treasure Valley, Idaho

Reviews

Chris Shippy
Chris Shippy
20:20 21 Jan 20
Thanks Michael and staff! I have had Capitol City do the maintenance on our heating and A/C units for years and have always had a great experience. I drove by your Curtis road location and saw your beautiful new sign today. Thanks for the great service and being great neighbors here on the Boise bench......Chris at Rosendahls
J Rad
J Rad
18:47 14 Jan 20
Our experience with their tech Charles was most excellent. No bs and fixed our issue in a matter of minutes! Fast, friendly and punctual!
Elishia Smith
Elishia Smith
03:40 03 Jan 20
Richard George
Richard George
01:44 16 Dec 19
Great caring workers. Quality service and follow up when requested.
Joyce Engels
Joyce Engels
21:56 15 Dec 19
Rebecca Snodgrass
Rebecca Snodgrass
17:52 09 Dec 19
I'd like to know if the gentleman who ce outfound the part we need it's so old he wasn't sure if possible but he was going to try
Lisa Friedman
Lisa Friedman
18:40 23 Nov 19
Becky Whittaker
Becky Whittaker
21:25 03 Nov 19
I called at 6am on a Sunday and was already the second call of the day. Jim arrived promptly, was efficient, informative, patient with my questions, and was all around friendly and an interesting person to talk to. He also spoke positively about his boss's knowledge and success , which I take as a very good sign about this company. I will definitely have Capital City back next time I need HVAC work.
Jay W
Jay W
11:15 10 Oct 19
There are sloppy installations and meticulous installations, and these guys were meticulous. My furnace, water heater, and the metal work look great, and of course keeping us comfortable!
David Sportiello
David Sportiello
00:09 06 Oct 19
Julie Madison
Julie Madison
23:46 04 Oct 19
Absolutely fabulous! They were very responsive & explained everything completely. I highly recommend them!
mick lathrop
mick lathrop
13:29 16 Sep 19
Really nice and knowledgeable. Great service. They go above and beyond and i would recommend them to everyone.
Amber Streeper
Amber Streeper
00:58 12 Aug 19
Capital heating has done a great job for us. They replaced all our HVAC ducting and reran some gas lines. They were professional and showed up when they said they would. They even reran a gas line after they did it exactly how I asked and then I changed my mind. Thank you for the excellent work that you do. I will definitely use them in the future and recommend them to anyone that needs HVAC services.
Lino R.
Lino R.
20:22 05 Aug 19
As good as it gets. My AC broke and of course, in the middle of summer in the middle of a heat streak. Called Capital City Heating and Cooling. They were...
Dave L.
Dave L.
19:05 26 Jul 19
I simply wish that every experience with a service company was like this one.Everyone at this company from the person answering the phone to the...
Ken Griffith
Ken Griffith
20:41 11 Jun 19
I've been using Capital City heating and cooling for years. Any time I have an issue with heating unit or the AC unit. Prompt friendly service! Great crew! I've had the pleasure of dealing with several different techs over the years. Always happy to answer any questions I have. Makes me feel like it was a friend that came over to help.
Justin L.
Justin L.
12:38 03 Jun 19
I had an interesting (and in the end, very good) experience with Capital City Heating & Cooling.I called and made an appointment to have my AC tuned and...
Alexia Duncan
Alexia Duncan
01:17 14 May 19
We needed a routine maintenance for our AC/HVAC. Roger was quick and thorough. He interacted with the kids when they had questions and even played a few cords on my daughter's guitar for her. You can tell they are a family-orientated company.
Nick Faso
Nick Faso
15:13 19 Apr 19
steve Staufer
steve Staufer
00:00 21 Mar 19
North Man
North Man
16:18 14 Feb 19
I've been meaning to write a review for capital city for some time now. But feel I should. This was one of the worst companies we've ever worked with. We had one of their techs out a couple years ago to reinspect a failing a/c unit on a home we recently purchased. He told me that he was asked to just do whatever it takes to get it running initially, and he knowingly knew it wasn't worth fixing, and that it would fail again. And of course it had, and that was why i had him out. We then got both managers involved. They both came out to assess the situation. They then proceeded to tell me that the unit was fine, and holding pressure etc, and so on........Even went as far to tell me that having it replaced wouldn't matter in a home our size, and the temp it was maintaining was normal, I second guessed that, but they were adamant it was cooling fine. Shortly after, the unit completely failed, while struggling for some time blowing luke warm into the home. All lies, all of it. They were content covering up the work done, even though they knew it wasn't worth it, and unwilling to do anything to make it right. Our current hvac company was shocked to hear what had gone on, and now we have a great system that cools our home well below what capital city stated was possible. I took some time to write this all out, and only ever leave reviews when service is exceptional or shockingly bad......there are better options out there!
Melinda Romero
Melinda Romero
20:40 07 Dec 18
Cody came out to a no heat call. Was so kind and professional! Loved the service and will definitely be calling them back if I need any future service. I would recommend them to anyone. Reasonably priced for my family! Thank you Cody!!
Shelley Hughes
Shelley Hughes
05:42 06 Dec 18
For the past couple of weeks, the furnace has been running almost non-stop but the house was cold. I thought the new thermostat I installed last fall was the culprit because it kept rebooting, then realized the furnace was the one stopping & starting cutting power to the thermostat. I called Capital City & Roger came out the same day. He serviced the furnace which I knew was badly needed & replaced one part. Now I'm luxuriating in my heated home! I was very pleased with the service & the pricing. Thank you Roger & Capital City!
Peter H
Peter H
16:06 06 Nov 18
You wrote a review for Capital City Heating & Cooling16 hours ago5.0 star rating11/5/2018We just had our HVAC system (Heating & Air) replaced by Capital City Heating & Air and could not be happier. So I don't bury the headline...we got 4 other quotes from reputable local companies that were ALL $7,000 - $10,000 more than Capital City's estimate. But saving money is not the whole story...I actually got MORE than I paid for. I basically got frustrated with the estimates and sales pitches of the "big guys"...and I searched Yelp and found Capital City Heating & Cooling with great reviews, so I called for an estimate. The woman in the office was professional and friendly and scheduled an appointment for the next day for Michael the owner to come out. He showed up and spent time inspecting our current system before making any suggestions and finally giving me an estimate for a brand new, high efficiency Amana system. Michael was no B.S. and very down to earth...gave clear explanation of the benefits of the system and did not try and up sell me. Michael, actually installed a better system (more efficient) than on his estimate at the original price. The estimate includes 2 follow up service calls over the next year.After reviewing his estimate we called back and scheduled an installation appointment. They had a cancellation prior to our appointment and actually the crew showed up early than planned and were very professional and efficient. The installation took a little bit longer than anticipated, but they cleaned up and did a great job. The digital thermostat was on order and they came back a few days later to install that. The building inspector came and the system passed inspection without a problem. Michael believes in a fair price for a fair deal...and over delivers on that promise. I can give Michael & Capital City Heating & Air my highest possible recommendation. It is clear to see why they have such great reviews on Yelp. Thank you to Michael and the entire company.
Heidi Bohlen
Heidi Bohlen
16:06 30 Oct 18
Very quick and efficient service! Very polite and friendly!
Griffin
Griffin
12:41 30 Oct 18
My wife and I heard a loud pop in our house. We could not find the problem and went on with our day as usual. Later that night I tried to turn the heater on and nothing happened at all. I called a local heating and air company that just wanted to sell me a new furnace without even looking at mine. Not happy with the results I googled for a local heating and air guy in the valley. I found Capital City Heating and Air. So glad I did Michael the owner shows up before his scheduled time, very courteous, and informative. He asked if he can look through some things on the furnace. Then he found the problem a wire in my wall that was sparking and started a small fire when he moved the wire in the wall. His response " you do not need a new furnace you need an electrician". AMAZING honesty and integrity from this man. My wife and I are so thankful to him and his company for saving our home and our lives. I will always call Capital City Heating and air if I need any service or repair installation for now on. No other company exists in my opinion then them. Save your time money and home call Capital City Heating and Air. You won't be sorry. A+++ company which is hard to find anymore!
Sydney Wardlow
Sydney Wardlow
18:52 01 Sep 18
chris
chris
16:38 13 Aug 18
They really are a great company. I have a warranty company and they had no contractors available. I was allowed to have my own company come out and assess the situation. Capital City came out and worked extremely hard to try to get my air conditioner to work. He gave me a diagnosis and called my home warranty company to give them the information knowing that he was not going to get paid for doing any work. He worked for almost 1.5 hours and replaced several parts called the warranty company for me and he charged me literally nothing. You really dont find that kind of service anymore. Because of Capital City Cooling I was able to get the warranty company to replace the air conditioner on my home.
steve Ketchum
steve Ketchum
22:23 12 Aug 18
Friendly and answered all our questions, Mike worked with us on new furnace installation payments which was helpful. I would recommend company to anyone and I have.
micah durham
micah durham
16:30 12 Aug 18
This is the team to call when you have HVAC needs. I would highly recommend.
Mike Sredzinski
Mike Sredzinski
04:02 11 Aug 18
My A/C was not functioning as expected on a near record temperature day. I contacted Capital City Heating & Cooling to check out the system after hours. The phone call was very professional and pleasant to let me know someone would be out shortly. When the service technician arrive he provided very prompt service troubleshooting the system and getting it back online. I would highly recommend this company to my friends and family.
Jen Poulson
Jen Poulson
16:35 08 Aug 18
Our A/C unit decided to stop working the night before temperatures were going to reach 106!! I sent an email query at 11 pm to multiple companies, and had an email response from Capital City by 7am, a phone call by 8 am and by 8:30 am had a technician here. Roger was super prompt, professional and friendly. He had the problem solved and fixed by 10:00 am. I would highly recommended this company, and plan to use them in the future. I still haven't heard from the other companies.
Jess Corning
Jess Corning
18:41 28 Jul 18
Had AC go out one week after wife gave birth to our baby girl. Called Capital City and they were out in a day and found the AC unit to be wore out. Amazing because it was made in 1964!!! They said the soonest they could do it was a week out. After finding out about our baby girl, he called me at work and said they would be there the early the next morning. Company and people with a heart, rare to find these days. Thank you very much from my baby girl
Terri Ellis
Terri Ellis
18:42 20 Jul 18
This was honestly the most unbelievable experience of my life. I got connected with Capital City through El Ada, a company that helps low-income people replace their ACs and furnaces. My swamp cooler was rusted out, and the motor was burning. I was desperate because I have severe medical issues that make it really hard for me to thermoregulate. I get overheated easily, can pass out in the heat, get migraines, and...well I'll spare you the gory details. Suffice it so say I was put at the top of the heap to get a replacement swamp cooler. Capital City came out and the guys were really nice. They threw my old unit off the roof and said it was days before the pan would have collapsed and flooded my house. They installed the new swamp cooler and there was an unbelievable grinding and clanking, that shook the whole trailer. They kept trying to fix it, but I was certain that would blow out the motor. I called CC nearly in tears. Michael's wife was so understanding. She told me to call the foreman, Max on his cell. When I told him what was going on, he bustled right over. He told them to quit trying to mess with it and said it had a bent shaft. It took a week for that part to come in. My poor cat almost died because it got too hot one day that I left him alone. Thank God the emergency vet is right down the street from me! They had left me a portable window AC and so I started locking my animals into my bedroom with it running. The new shaft finally came in and it ran for a few minutes. Then the motor burned out, as expected. They went and got the new motor, and the thing was working ok. But it stayed around 85 degrees in my house, even when it was only 10-15 degrees hotter outside. It wasn't blowing enough to feel 10 ft away. I knew something wasn't right. I spoke to Floyd and he told me he ordered one that was twice as big. That was incredible! So I was getting upgraded for all the problems. The new unit came in and was installed. The motor kept shutting off as soon as we turned it to high cool. Finally they called in an electrician, Robert. He wired in a new circuit to run the unit. We thought we had fixed the problem. But the motor wouldn't run the unit! Almost a week goes by and they install a new motor. It's not working. I'm about having a nervous breakdown and crying to the neighbor. I just can't be without AC! Robert was told to come out to see if the switch was wired wrong (it was!). Easy fix. I was told the service tech supervisor, Michael was coming out. I was so glad it was being elevated to someone who could make sure everything was right this time! When he got here, I thought he was one of the most charismatic people I've met. In fact, I called him "Mr. Personality". I told him that Robert had just figured out the switch was wired backwards and gotten it running. Unfortunately, that wasn't the case. The motor burned out again and Robert couldn't get it working. What's more, putting in the new circuit made the thermostat unusable. Without the ability to control the temperature, I could still get really sick. I imagine about now you are wondering why I gave this 5 stars? Michael took one look at my face, and realized I was about to cry, went into my bedroom with Robert, under the pretext of looking at the breaker panel, and proceeded to have a whispered conversation about me. Before I could get indignant about being talked about, Michael comes back and says that he is a God-fearing man and believes that all this is happening because God wants me to have central air. He actually offered to install a unit at an amazing deal. It was so amazing that my jaw was in my lap and I stared like an idiot. I told him no way because I was afraid he would get fired. Well that wasn't going to be a problem because it turned out that Mr. Personality owned the company! Robert even agreed to donate his time to getting the high voltage installed in it. I'm not sure, but I think some of the guys (I think I know them all by now!) may have pitched in too. God still lives in the hearts of some. I'm so humbled. Thank you.
Mikel Reber
Mikel Reber
03:22 07 Jul 18
Judith Butler
Judith Butler
18:24 03 Jul 18
Our unit went out on the first hot day we had last week. I use Capital City because they always come out on the same day you call them even if they don't make it until after hours they always come out.Michael showed up and before he left we had AC. I was particularly concerned because I am on oxygen and when it gets hot it gets harder to breath. Thank you Capital City Heating and Cooling. I asked questions and got answers that made sense. For the first time in 15 yrs at this home it has never been this cool all the time and can't wait to see our electric bill as we're sure it will be much lower now that the thermostat is set correctly and the house is always comfortable. THANK YOU MICHAEL🤗😊❣
Roy Kimball
Roy Kimball
16:23 28 Jun 18
Dependable and friendly. We scheduled an A/C service, and leaky furnace inspection, call last week. Mark arrived on time and quickly diagnosed the leak as an improper furnace installation which they installed it last July. It had something to do with the primary drain not be level and no secondary drain being installed. He jerry-rigged a quick fix until the office could schedule a followup visit to correct the issue. I haven't received a call yet, but I guess we'll see if they call after the spring rush is over. I appreciate Mark's honesty and professionalism on this issue. And up to this point, I would gladly recommend them. Mark is great!UPDATE: Shortly after this review was posted Capitol City H&C called to schedule an appointment. Their guys came out to fix the issue which took them about an hour. Since then, the A/C has been working great. Thanks guys!
Alexander Mereness
Alexander Mereness
05:14 26 Jun 18
I called these guys at 10:30pm on a Monday and (Michael - I think ) was here within 20 minutes. My A/C was out and the house was pushing 85+¬į. He immediately came, got here, assessed the situation and quickly diagnosed that the capacitor was bad. Swapped it out and had us up and running within 10 minutes. I can't tell you enough how impressed I was with the customer service, the speedy arrival, diagnosis and repair. What a true professional. To top it all off, they don't charge "After hours fees". There is no doubt in my mind that I will always be a customer of Capital Heating and Cooling and reccomend to everyone I know! What a great company! Thank you so much! You guys are truly rockstars!
Jeannine Howard
Jeannine Howard
00:38 24 Jun 18
Great service.
Grae Harper
Grae Harper
19:32 22 Jun 18
Our HVAC system stopped working just as temperatures started reaching into the 90's. I called several reputable companies in the area for quotes on a new system and Capital City Heating & Cooling came in with the lowest price and the soonest appointment. The owner of the company was sympathetic to our emergency and had his crew at our house 2 days later (on a Saturday) to install our new system. Other companies wouldn't put us on their schedule for at least 2 weeks and wanted to charge us WAY more. I highly recommend this local company. Their staff is friendly, knowledgeable, and hard working. They have earned our business.
Arlesha Aaron
Arlesha Aaron
05:20 14 Jun 18
You I cannot think David technician and the owners of capital city if you want your job done right with professional people and an all-around great company make these guys are on speed dial thanks guys so much
Lynn Bonfilio
Lynn Bonfilio
03:16 27 May 18
Prompt, friendly and fast emergency holiday weekend repair! Highly recommend!!
Susan Stokes
Susan Stokes
17:47 23 May 18
We have used Capital City Heating and Cooling for years. They are so dependable, reasonable, and work really hard. We recommend them to all our friends and family.
Samantha Wells
Samantha Wells
15:38 27 Mar 18
Had a service call yesterday & the tech was so rude. Did not introduce himself & when I tried to tell him what was going on, he cut me off & said 'let me see what's going on then I will talk to you'. Seriously. & this was a warranty call from Amana. The gal that confirmed my call was very sweet & helpful. The tech however could benefit from some customer service classes. Already called Amana & will be having a completely different company handle my warranty issue.
Dave Barnard
Dave Barnard
23:20 13 Feb 18
5+ stars, I'd recommend Capital City to anyone!Came home from out of town to a non-functioning furnace, called Capital City at 8a and Brian the tech arrived an hour later. Brian did an awesome job of servicing the furnace and getting it working again and was even kind enough to walk me through all the steps in the assessment process, sharing knowledge and insight into how the furnace and HVAC system work all along the way.
Mike Lambuth
Mike Lambuth
03:46 05 Jan 18
Called Gary from Capital City tonight to assess a minor issue with my furnace. I sent him some pictures of the issue and he was able to help out remotely and save me the cost of a service call. Thanks for your help!
Drew Dickerson
Drew Dickerson
18:09 02 Jan 18
On New Year's Eve our furnace quit working. Mike came out that same night even though it was late on a holiday and had it fixed in no time. I couldn't say better things about his expertise and professionalism. Our holiday evening went from horrible to wonderful thanks to him. Highly recommend.
Alley Jacobson
Alley Jacobson
18:59 17 Dec 17
Mike, Jenny and the great crew they have are awesome and always do a great job. Their friendly , efficient and they don't take your wallet to the cleaners .
Christina Aldazabal
Christina Aldazabal
23:37 06 Dec 17
My heat went out twice and Mark from Capital One Heating and cooling was AMAZING! He really went out of his way to do everything he could for us. He even came over to fix our heat at 8:30 at night. I highly recommend him. Not only did he fix the problem but he was very nice and informational. 10/10 recommend Mark!!
Pat Nitchals
Pat Nitchals
19:05 25 Nov 17
So appreciate the speedy attention we received when our furnace was acting up Brian the technician helped us out with service and advice. Our service of choice
Nick Ragsdale
Nick Ragsdale
03:51 15 Oct 17
Michael and his crew are great!! They replaced our 40 year old furnace and added air conditioning to my business. Now our office is comfortable, my employees and customers are happy. They were quick, efficient and very fair on their pricing! Thank you for the awesome service! I'm happy to support this great business!
Amy Wernsing
Amy Wernsing
05:42 11 Oct 17
I was thrilled with the service I received at Capital City. The owner himself serviced our home and thoroughly examined our furnace after we suspected dishonesty from A1 whom we have been a loyal customer of for over four years. I called 5 other companies for bids but ultimately decided to go with Capital City as the company clearly cared for the comfort and safety of my family over the sale that would benefit his company. Capital City has won my loyalty for years to come. I am so grateful to have called them for an estimate!
Erin R
Erin R
05:42 07 Oct 17
Hands down, best company to deal with for your heating and cooling needs!! I never knew how efficient a furnace should be until I had the company out to look at my old furnace. I got same day service that went above and beyond my expectations! Michael is a peach and so easy to get along with! I'm so happy to have a lifelong relationship with this company. Thank you so much for the service! My home is so incredibly comfortable.
Jeff Nelson
Jeff Nelson
20:44 26 Sep 17
1. If you want full on customer service / attention / communication then you 'MUST' use these folks. Their customer service in any industry is 'EXCEPTIONAL'. Our family worked with 5+ employees on our unique issue and they were all exceptional!2. My engagement had several unique turns, end result i was getting excessive moisture in my supply duct from cooling fins on radiator. As it built up during heat of winter it would leak out of duct and into my basement. This all after owning home for 15+ years. I am told very unique issue.3. Initial troubleshooting thought to be whole new unit which was painful at $1800, but we went ahead with it. As result did not fix the problem.4. They did not give up on it and continued to work with us and finally (I am paraphrasing here) adjusted the coolant load and saturation temperature along with some adjustments on how our blower would cycle/timing. After 2+ weeks and counting this was solution as we have had no water.5. Being that radiator unit in duct works was not original cost they sent me back a check!!!!!!!!!!!!!!! Un-heard of in any homeowner industry/service. Remarkable!!!!!
Allison Isaacson
Allison Isaacson
17:39 10 Aug 17
Very kind gentlemen and same day service. My only complaint is they stated they could not warranty replace the compressor on my Bryant system because they do not sell that product. I believed them and paid the $65 service call for nothing. I then called out Jim's per the technicians recommendation. Once Jim's arrived they told me that it was not true that Capital could not have replaced the compressor on warranty, they suggested that they didn't want to do it.After leaving this review the owner reached out to me personally to let me know they would be willing to replace the compressor at cost and just charge for labor and refridgerant ($1000) or replace the whole unit for $1500 today. I chose to replace the unit so that we would have a new 10 year warranty. Needless to say, I'm thoroughly impressed with the ownership taken on this and will recommend capital to anyone.
Daniel Fithen
Daniel Fithen
15:41 03 Aug 17
Michael took time out of his busy day to stop our personally and inspect our HVAC system. He was incredibly kind, offered great customer service, and offered a great price on our inspection. We would use this company again in a heartbeat! Highly recommended!
Tiffany McKee
Tiffany McKee
02:36 21 Jul 17
I had originally posted a different review. There was a perfect storm of miscommunication. However Michael, the owner, came out personally after hours and was super nice. The communication issues sucked but he bent over backwards to make it right. I absolutely respect his work ethic and dedication to correcting any issues and making customers happy. He even said to me "I will not leave until you have AC." Not many business would make such a statement of commitment.
Tyler Durrant
Tyler Durrant
23:03 17 Jul 17
I recently had to have the cooling portion of my forced air system replaced. I called Capital City Heating and Cooling around midnight on a Friday night. After talking to the sales person about my current system and what had happened I had one of two choices, repair or replace. I did not feel forced to do one or the other. After electing to replace the system I was given an all-inclusive quote for what it would cost. This quote was below others that I had previously received for replacement from other companies. I was scheduled for an install the next day. The next morning the install crew arrived and removed and replaced my compressor, cooling coil, supply/return lines and new refrigerant. I found the crew impressive for several reasons. My home has almost no crawl space, covered in brick, and the furnace sits in a small area in the middle of the house. None of these caused complaint from the technicians. Having spent time under my own house, as well as being a service technician previously, and with knowledge from being in the construction process I was impressed with the technician’s themselves. They were honest, friendly, efficient, thorough and knowledgeable. Most importantly, the only trace of them having been to my house was that I had fixed air conditioning and a new compressor that no longer mimicked a jet trying to take off.
Cassandra Wagner
Cassandra Wagner
18:36 09 Jun 17
Service was courteous and professional. We did have one little hiccup, but when I reached out to Jenny she remedied it rapidly and professionally. This company has integrity, honesty and a strong willingness to communicate. Thank you Jenny and Mike!
Wayne Radue
Wayne Radue
21:55 10 May 17
Had Capital City service replace our very worn out air conditioner and they did a fantastic job! They gave us a very competitive price, did it within one business day, and the service was excellent. We highly recommend them.
nick colivas
nick colivas
18:20 08 Mar 17
Had a job a had to get done fast they did an excellent job and of no fault of theirs I had to change things and Floyd worked with me when they didn't have too. They earned a customer for life I cant say enough good things about them. Excellent service from start to the end!!! If you want the best company around this is the place!!! Thank you
Candace Johnston
Candace Johnston
16:43 28 Jan 17
Great service. Woke up to no heat in the house, called at 7 am on Saturday morning. There was no answering service! Came out and replaced a fan, all done by 9:30 am. Did not charge us extra for a Saturday service.
Sarah Hill
Sarah Hill
06:53 07 Jan 17
Oh my word!!! Our furnace has been acting up for a couple weeks. We've been nursing it along by resetting it and get it going again. Well tonight, that just wasn't working anymore, it wouldn't stay going it just kicked off. I called Capital City because it had such good reviews. And boy did that payoff!! I called just after 8:30pm, hoping they might be able to come out the next morning. He told me he could come out tonight if I was willing to wait for him as he had 2 calls ahead of me. I felt bad, but told him if he was willing, I'd wait. He called back at about 10:30 that he was on his way. We were hoping for a cheap, quick fix......however, we knew it was an old unit and that may not happen. And, he found and showed us it had cracks in it. Ugh. By law, we have to get it replaced because this is what causes carbon monoxide poisoning....double ugh. He wrote up an estimate for us, and it was a very good price, for good, American made equipment. I wish my dad had called before he replaced his, as his furnace was $1500 more than this ūüôĀ We will see if he can get the process stopped and go through these guys, fingers crossed it's not too late. Anyway, Michael is a Rockstar! Showed us the problem, cleaned a thing a majig in the furnace and was just a down right stand up guy. You can tell he is an honest guy and he truly wants to help. Thank you Michael and thank you to your wife for driving you around tonight and braving this weather for families like us.
Pool & Spa Family
Pool & Spa Family
23:09 28 Dec 16
Capital City Heating and Cooling helped me out when we were in a bad situation. Extended daytime temperatures were below freezing and we woke up to a house being in the 40's. Other companies were two weeks out! Capital City got the job done that night (tech left after 9 pm). Did I mention that they were several hundred dollars cheaper than anyone else? Personally, I will not bother to call anyone else in the future.Mike---------------Owner Family Pool and Spa
Jace Richards
Jace Richards
23:09 19 Nov 16
Furnace issues yesterday, called Capital City, and David came over and got it sorted out I no time. Excellent service and reasonable price.
Kitty Smith
Kitty Smith
18:59 22 Jul 16
Integrity and truely caring for their customers. Highly recommend, our building has never been as cool as this summer, thanks so much Capital City Heating and Cooling.
S T
S T
19:53 28 Jun 16
A/C compressor stopped working and house got up to 90 degrees.Great service! I would highly recommend their company if you have any issues with your HVAC (heating ventilation air conditioning) system. I requested a quote via Yelp and they responded within the hour. I called to get an appointment at 9am and they were hear by noon! Fast response considering its 102 degrees in Boise today. Costs were competitive, service was very friendly and we even got some really useful energy saving tips for keeping the house cool without wasting $. I will call these guys again if we have anymore issues in the future.If you happen to get one of the owners, Michael in our case he'll break down the science of home energy consumption and how it all works, if you're interested. They take cards too so the process was simple and easy.
Erik
Erik
17:25 27 May 16
Highly recommended. Agreed with a previous reviewer, impeccable character and service.Thus far I've had Capital City Heating and Cooling visit my home on two separate occasions: furnace annual service, A/C annual service. To date I've dealt with Jenny (owner), Erika (dispatcher), David (furnace technician), and Sean (A/C technician). Extremely impressed relative to other local heating and air companies I've dealt with who apparently are tasked to charge and sell something at every visit regardless of justification. My impression is Capital City Heating and Cooling is very ethical and honest, genuinely enjoy their jobs and company they work for so therefor are extremely polite and pleasurable to deal with, no high pressure sales from above, can can be counted on for a fair analysis, owners are very interested in customer feedback and I sincerely believe they'd react accordingly if warranted. One example is my furnace start capacitor is metering marginal to spec, instead of replacing they're simply monitoring at each visit for no charge.Communication is a breeze and reliable via email or phone, your choice. For the first visit I had to reschedule with only a couple day notice, they were completely understanding, asked no questions, made the entire process painless, and were able to fit me into their schedule the very following day. They were 15 mins late for the second visit but called and politely gave advanced notice so the entire situation was reasonable.
Dj Martin
Dj Martin
23:44 01 Dec 15
They were quick when I needed them and were the least expensive (out of the 4 companies called) for replacing my furnace. Love that they don't charge after hour fees for emergencies! They also worked with me on payments. Would recommend them.
China Gum
China Gum
00:55 06 Oct 15
Impeccable character.I wanted you to know about a an awesome employee you have in Jim. Last Friday, my kids and I were stuck on a dangerous median near 27th and State Street after my SUV broke down in the middle of the road. As the cars honked and angrily drove around us, I cuddled my kids on the median. My kids were scared and I was overwhelmed watching smoke/steam or whatever, pour out of my engine as the heavy traffic showed complete disregard for the danger at hand. I looked over and saw Jim coming toward me offering to help. I didn't know him but I noticed he was wearing a repairman uniform. He asked me several questions about how he could best help my kids and I get to safety. He was very compassionate and I could see calm, and concern in his face. Thankfully, he moved my car to a safe place and popped the hood to see if he could see a quick fix. He offered to call a tow truck, but I told him I could take it from there. I didn't realize he was a stranger that had pulled over to help! I thought he worked at the repair shop on the corner. Jim was a breath of fresh air as I dealt with a tough situation. He told me he had to run to an appointment and offered again to help with anything he could. I thanked him and he ran off to his car, which was parked around the corner. Thank you for having an employee with such incredible character. He is the only one that stopped to help. Can you believe that? Nobody stopped to help a mother and her two kids stranded on a median as smoke billowed out of the Lincoln SUV.Although I have a brand new AC and furnace at my house, I may not need your services personally, but, I will definitely be recommending your company to anyone that asks for a referral.
thomas byrne
thomas byrne
02:20 29 Jun 15
Same day service but I feel I got ripped off on my part. My Neighbors AC went out the next day same issue as I had as I told my neighbor what was wrong with my AC. Capital City charged me $189.00 for my part my neighbor went down to Grover's and got the same part for $24.95.